Terms & Conditions

Terms & Conditions

We must have a privacy policy for our clients to maintain the security and privacy of your information. Thanks to our privacy policies, you can retain confidentiality during and after the work process.

All book writing, publishing, and marketing projects that Trigon Publishing acquires are subject to the terms and conditions below.

Copyrights

Our company philosophy is to grant you ownership of the content we deliver under the terms below. The final product we created has no rights; you can utilize it in whatever you see fit.

Payment

We demand full payment in advance for any services we render, with the client being partly responsible for financing the tax.

Revision

Our 14-day time limit for revisions can also be extended in the case of exceptional circumstances. The following categories apply to the turnaround time for revisions:

Conditions for a Project

Before starting the job, Trigon Publishing has one-on-one conversations with each client to review the requirements. Then, based on our established terms and conditions at the beginning of the project, we make sure to transmit any differences caused in the services to you.

Refund Policy

All customers must note the deadline for claiming a refund at the time of placing an order. Cases where the refund will not be issued:

In case of late delivery due to some minor technical errors, such as grammatical, typing, word count, missing references etc., refunds will be processed with mutual agreement and the company will only settle with partial refunds or discounts reserved for future purchases. The company will not be responsible for any delay from the client's end.

No refund will be issued on the basis of low of writing.

Terms of Use

The services offered by the company are included in the data provided by Trigon Publishing. It is not restricted, however; we make no additional recommendations or provide any certifications, warranties, or guarantees.

Our business severely disclaims all liability for any losses or damage resulting from careless mistakes made on this website.

Our business will not be held responsible for any performance issues, operational delays, omissions, disruptions, communication gaps, theft, data loss, or unauthorized access to the information on the website.

By accepting our terms and conditions, you agree to indemnify and keep the firm and its subsidiaries harmless from and against any third-party claims, liabilities, losses, damages, or expenditures resulting from or connected to (iii) Your violation of any third-party right, including without limitation any intellectual property right, publicity, confidentiality, property or privacy right. (a) Your access to or use of the website and the services supplied. (b) Your violation of these Terms of Use.

No partnership, joint venture, or employment connection between the company and its clients is created by the agreement made with the website.

It is important that you read and fully understand the refund policy in order to have full knowledge of the privileges and limitations governed by the U.S Ghostwriting Policy.

We offer refunds only in special cases and specified conditions, detailed as under:

Change of Mind

The customer is entitled to a 100% refund before our writers/editors start working on the project. If (for any reason) you change your mind and decide against continuing your project with us after placing your order, you can ask for refund within the first hour of placing your order. A 40% processing fee will be charged in other cases.

Incompetent Delivery

Once the work is delivered, customers are only entitled to claim a refund once they have exhausted all the options detailed as under; If it does not comply with project requirements (as requested/documented by the customer). We are committed to provide our customers with 100% satisfaction and offer unlimited revisions to ensure that the delivery is up to the mark. We assign, re-assign and re-write your work to ensure complete satisfaction. Reserve FREE Pages for future, but of same value and you can avail them at any time.

If we're still not able to deliver what you asked for, refund will be processed with a mutual agreement on a set percentage (but only in the cases where the delivery is completely off the mark).

Late Delivery

We believe in "On Time Delivery" but if, for any reason we fail to deliver the asked service on time, after at least three attempts to contact us, your refund will be processed once it is established through documentary evidence that the late delivery was the company's fault.

Refund Time Frame

Refunds must be claimed within 30 days of delivery. Refunds claimed after the set time frame will not be entertained.

Questions can be sent through the contact page or to hello@trigonpublishing.com.